Privacy Policy

General

This Privacy Policy ("Privacy Policy") for the company "Monetumo" ("Company", "we", "our", "us") describes how we collect, use, and disclose information about users of the Company's website (www.monetumo.com) ("Website"), applications, services, tools, and features (collectively, and together with the Website, the "Services").

For the purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services. Please read this Privacy Policy carefully so that you understand your rights regarding your personal information, and how we will collect, use, and process your personal information. This Privacy Policy supplements any other privacy-related notices and policies we may provide to you from time to time, and is not intended to replace them. If you do not agree with this Privacy Policy in general or any part of it, you should not access the Website, use our Services, or otherwise provide your information to us. Let me know if you need further adjustments!

The Information We Collect

Information You Provide to Us

Depending on your interactions with our Services or by contacting us via phone, email, or other channels, you may provide some or all of the following personal information. This information is necessary to enable us to fulfill our contract with you (e.g., applicable terms of service) or as otherwise described below. By subscribing to or using our Services, creating an account, or contacting us through our Services, phone, text/SMS, email, social media, instant chat, our “Contact Us” page, or other means, you may provide:

Contact Details, such as your name, address, phone number, and email address. If you do not provide this information, we will be unable to deliver our Services to you.
Account Information, such as your username, password, and security questions. This information is required to create and maintain your account. If you choose to register for an account, you are responsible for keeping your login credentials secure. We strongly advise against sharing your username, password, or other account details with anyone. If you suspect your account has been compromised, please notify us immediately.
Payment Information, such as your bank account details, credit or debit card information, tax identification number, and billing address. This information is necessary to process payments for our Services. Without this information, we will be unable to provide you with access to the Services.
Tax and Identification Information, including, where applicable, your Social Security Number or other government-issued identification numbers. This information may be collected for business purposes such as completing transactions, fulfilling legal obligations, preventing fraud, protecting our Services and users, or supporting other operational needs. If you do not provide this information, we will not be able to process your payments or deliver the requested Services.

How We Process Your Personal Information

At Monetumo, we process your personal information to fulfill our contract with you, including:

Providing access to our Services, content, and Website functionality.
Registering and maintaining your account.
Processing payments for the Services you use.

With Your Consent

When required by law, we obtain your consent to process your personal information for the following purposes:

Personalizing your experience with our Services.
Communicating with you about products, services, promotions, events, and updates we believe may interest you.

For Legitimate Business Interests

To provide responsive and effective Services, as well as maintain our business relationship, we use your personal information to:

Administer and improve the Services, including troubleshooting, data analysis, testing, research, and statistical or survey analysis.
Maintain the safety and security of our users, Services, and business operations.
Send you important announcements related to security, privacy, or administrative matters (these are non-marketing communications and cannot be opted out of).

How Where We Store Your Information

The personal information we collect from you may be transferred to, stored in, and processed in countries outside the European Economic Area (“EEA”) and the United Kingdom (“UK”). Additionally, your information may be processed by staff located outside the EEA and UK who work for Monetumo or for one of our third-party service providers or partners.

Whenever we transfer personal data outside the EEA or UK, we ensure it is to countries that provide an adequate level of data protection as required under the GDPR. We will take all necessary steps to ensure that your personal information is handled securely and in compliance with this Privacy Policy.

For more information about data transfers, please contact us at privacy@monetumo.com.

Let me know if you'd like further refinements!

Cookies

We utilize cookies and similar technologies to gather information about your browsing behavior across different websites and over time while you use our Services. Cookies enable us to identify and count the number of users, as well as track how users navigate our Website. This helps us enhance our Services and improve the overall functionality of our Website. For further details on cookies and how to manage them, please visit this page.

For additional information, refer to our Cookies Policy available here.

How Monitumo Shares Your Information

We do not use or share your personal information except as outlined in this Privacy Policy. In certain cases, we may share it with third parties, including:

Service Providers: We may share your information with vendors for business purposes, such as data storage, security, IT services, and payment processing.
Business Clients: We may share information with clients who use our Services, including about your activity on their site.
Professional Advisors: We may share personal information with auditors, law firms, or accounting firms as necessary.
Legal and Security: We may share your information with regulators, law enforcement, or other authorities to comply with legal obligations or protect our Services.

Security

We have put in place measures to protect your personal information from accidental loss, as well as from unauthorized access, use, alteration, and disclosure. While we strive to ensure the safety of your personal information, we cannot guarantee the security of any information transmitted through our Services or via email; such transmission is done at your own risk.